Sustainable development orientation and model

Based on the business plan, FPT has developed a sustainable development orientation and strategy to balance three factors, including Economic Development, Community Support, and Environmental Protection. The Corporation also refers to the UN’s sustainable development goals and the GRI Standards when setting up the action programs for sustainable development.

The Sustainable Development Goals call for global actions towards a sustainable future for all countries by 2030. As a leading technology corporation in Vietnam, FPT is ready to play its role in all 17 of these millennium goals. However, our activities most directly affect the 08 things mentioned below.

Quality education; Gender equality; Affordable and clean energy; Decent work and economic growth; Industry, innovation, and infrastructure; Responsible consumption and production; Climate action; Partnerships for the goals.

Action plans

In one way or another, the COVID-19 pandemic has unearthed a more profound and comprehensive sustainable approach from the global scale to every country, business, or organization. Sustainability is not only the harmony among the economy, society, and the environment. It implies sharing benefits, values, and risks while putting humans at the heart of growth. Therefore, FPT’s action plans to implement the sustainable development strategy in 2021 aimed to help each stakeholder and the society mitigate the negative effects of the pandemic, thriving and closely following the 17-millennium goals.

Field Action plan 2021’s Results
Economy Maintain economic growth.. Business indicators continued to grow strongly, with revenue and profit increasing by 19.5% and 20.4%, respectively. Corporate tax payment reached 5,750 billion VND.
Promote labor productivity through technological diversification, innovation and improvement. In 2021, FPT deployed 43 internal digital transformation projects in governance and operation to ensure business continuity and improve labor productivity in the new normal.
Provide SMEs with more access to technology. More than 3,000 businesses in Vietnam had free access to the FPT eCovax digital vaccine program to avoid disruptions, even in social distancing. In addition, the solution suite helped maintain a comprehensive green working environment and proactive adaptation.
Upgrade technology capacity in industries.  Expansion of the Made-by-FPT ecosystem promoted a flexible, adaptive digital transformation and sustainable economic growth. In 2021, the digital transformation revenue maintained growth, reaching VND 713 billion, up 42.8% over the same period. 
Society Ensure quality, inclusive and equitable education and promote lifelong learning opportunities for all. 74,313 equivalent learners at all levels of FPT Education.

Regarding internal training, the Corporation spent 99.3 billion VND with 818,580 employees participating in training courses and 3,803,220 training hours.

Equal opportunities in leadership at all levels. The number of female managers increased by 17.5 % compared to the 10.9% growth rate of male managers. 
Provide decent and quality work for all women and men, including young people and people with disabilities, and pay equally for work of equal value. In 2021, the number of female employees increased by 21.4 % over the same period, similar to that of male employees at 21.3%.

FPT’s workforce continued to be rejuvenated by new recruits with an average age of 29 (compared to an average age of 30 in 2020). Besides, the number of managers under 40 years old accounted for 76.7% of the total number of managers of FPT, equal to 2,022 people.

Provide quick and affordable Internet access. Despite sales being hit due to the severe effects of the pandemic, the number of Internet users and pay-TV subscribers still grew at high rates, helping to increase telecommunications infrastructure coverage from 55% in 2020 to 59% in 2021 in all districts. International bandwidth reached 3,000Gbps.
Environment Comply with regulations on environmental protection and propagate to raise employees’ awareness of saving energy; against climate change. FPT’s environmental impacts mainly came from waste discharge and energy consumption in offices and stores. In 2021, FPT fully complied with waste and emission management regulations at the buildings and did not cause any related violations. 
Increase use of energy sources, recyclable resources, and energy-efficient materials. Green office design and technology solutions reduced energy use in offices and stores nationwide. Moreover, the green office model helped the Corporation achieve particular efficiencies in saving energy, reducing operating costs, and raising environmental awareness. 

Stakeholders’ roles and responsibilities in sustainable development management

Entity in charge Roles and activities
The BOD Approving and promulgating the strategy and orientation for sustainable development throughout the Corporation.
The BOM Ensuring the implementation of the sustainable development strategy in FPT and its subsidiaries through:

  • Establishing specific sustainable development goals.
  • Accelerating the implementation to put the sustainable development strategy into action and results.
  • Supervising the results of sustainable development policies.
  • Ensuring the realization of sustainable development goals under the Corporation’s orientation and strategy.
  • Preparing periodic reports on the implementation of the sustainability strategy.

Critical issue identification

According to stakeholder concerns, business performance, and in reference to the United Nations’ 17-millennium goals, FPT identified critical issues to prioritize and allocate resources to best meet stakeholder expectations.

The process of critical issue identification

Step 1:

Identifying critical issues that have a significant impact on the business operations of the Corporation and the interests of stakeholders based on analysis of:

  • The information on socio-economic surveys, market research, and industry reports.
  • Evaluation reports and customer surveys.
  • Characteristics of the IT sector and specific business sectors of the Corporation.
  • Feedback from shareholders, investors, and other stakeholders.
  • Guidelines for developing the sustainable development report.

Step 2:

Evaluating significant issues based on:

  • Prioritized areas.
  • Appraisal and confirmation of senior leaders.
  • The selective key issues of the Corporation or each subsidiary according to three pillars: Economy, Society, Environment.

Step 3:

Selecting vital issues to focus on:

  • For a green environment with key activities: building green campuses and offices, meeting environmental standards, and saving energy.
  • For the development of stakeholders and working towards a better life.
  • Improve governance efficiency in all areas to meet international standards and ensure sustainable development.

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